Who we are
Built on Trust, Delivered with Pride
We're a family-run building company with over 15 years of experience delivering quality construction across Surrey and South West London.
Our story
From One Van to a Full Team
Built Right was founded in 2008 by brothers who believed the building industry needed a more honest, reliable approach. Starting with a single van and a handful of trusted tradespeople, we quickly built a reputation for doing exactly what we promised — on time, on budget, and to the highest standard.
Over the years we've grown into a full-service building company, but our values haven't changed. Every project — whether it's a loft conversion in Wimbledon or a commercial fit-out in Croydon — gets the same level of care and attention we'd give our own homes.
Today we're proud to be one of Surrey and South West London's most trusted building contractors, with hundreds of completed projects and a client base built almost entirely on word-of-mouth recommendation.
What drives us
Our Values
Honest Pricing
No hidden costs, no surprise invoices. We provide detailed quotes upfront and stick to them.
On-Time Delivery
We respect your time. Projects are planned carefully and we communicate any changes immediately.
Quality Craftsmanship
We only use skilled, vetted tradespeople and quality materials — because shortcuts cost more in the long run.
Family Values
We treat every client's home like our own. That means clean sites, respectful teams, and genuine care.
The people behind the work
Meet the Team
James Carter
Founder & Director
James founded Built Right in 2008 and oversees every project personally. With 20+ years in the trade, he sets the standard for quality across the business.
Mark Carter
Co-Founder & Site Manager
Mark manages day-to-day site operations, ensuring every project runs smoothly and every client is kept informed throughout.
Sarah Okafor
Project Coordinator
Sarah is the first point of contact for new clients and manages scheduling, quotes, and communications from enquiry to completion.
Where we work
Serving Surrey & South West London
We cover a wide area across Surrey and South West London, including the following towns and boroughs:
Not sure if we cover your area? Get in touch — we're happy to discuss your project.